Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Last Updated: January 2025

Effective Date: January 2025

1. Introduction

MestraNow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application or use our services. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Subscribe to our newsletter
  • Request information about our services
  • Engage with our customer support

This information may include your name, email address, phone number, company name, and any messages you send to us.

Automatically Collected Information

When you visit our application, we may automatically collect certain information about your device and browsing actions, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring application addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services and updates
  • To improve our application and services
  • To analyze application usage and trends
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our application and conducting our business
  • Legal Requirements: We may disclose your information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of business assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Our application may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erase your personal data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@mestranow.com

Address: Hyderabad, Telangana, India